Naghavi Support Team
Our dedicated responsible gaming team is available 24/7. Contact us via live chat or email for help.
Safe and mindful gaming is our priority
The Naghavi platform is for users aged 18 and above only. Gaming for minors is strictly prohibited.
Naghavi believes that online gaming and betting should be a form of entertainment, not a source of income. Responsible gaming means playing in a way that does not negatively impact your life, family, work, or financial stability. We are committed to ensuring your experience on the Naghavi platform remains safe, fun, and controlled.
Naghavi supports responsible gaming practices and encourages all our players to play consciously and within limits. We understand that for some people gaming can become a problem, and Naghavi is here to help, provide support, and ensure your safety.
Naghavi is committed to:
It's important that you can recognize the warning signs of problem gambling. Naghavi wants to help you evaluate yourself or a loved one. If you experience any of the following signs, it may be time to seek help:
Are you spending more time or money on gaming than you can afford?
Are you betting more in an attempt to recover losses?
Is gaming interfering with your work, education, or family life?
Are you lying about or hiding your gaming?
Are you borrowing money or failing to pay bills because of gaming?
Is it difficult for you to stop or reduce gaming?
Are you experiencing guilt, anxiety, or depression about gaming?
Are family or friends concerned about your gaming habits?
Important Warning: If you experience three or more of these signs, we strongly recommend you seek professional help. Naghavi is here to support you in getting help.
Naghavi provides various tools and features to help you stay in control of your gaming activity. These tools are available in your account settings and can be used at any time.
Set daily, weekly, or monthly deposit limits to keep your spending in check.
Set your maximum loss limit for a specific period for financial protection.
Set time limits for your gaming sessions and prevent excessive play.
Activate temporary self-exclusion from 24 hours to 30 days.
Exclude yourself from Naghavi from 6 months to permanent.
Track your gaming history, spending, and time in detailed reports.
Remember: Requests to increase limits take effect after 24-72 hours, but limit decreases take effect immediately. This is designed to prevent impulsive decisions.
If you feel you need a longer break, Naghavi offers self-exclusion options. Self-exclusion allows you to block yourself from your account temporarily or permanently.
During the self-exclusion period, you will not be able to log in to the Naghavi platform, place bets, or participate in any gaming activities. You will not receive promotional materials and marketing communications. After activating self-exclusion, you cannot cancel it until the period ends.
Important: Self-exclusion is a serious step and cannot be reversed before the period ends. If you're not sure, try a shorter "take a break" period first or speak with our support team.
Naghavi takes the protection of minors seriously. Our platform is for users aged 18 and above only, and we use strict age verification processes. All new users must verify their age and identity during registration with valid documents.
If you're concerned that a minor may access online gaming:
Naghavi will immediately close any underage account and return deposited funds after proper verification.
Naghavi believes an informed player is a safe player. We encourage you to regularly assess your gaming habits and take reality checks.
Remember: Winning and losing are both part of the game at Naghavi. Play responsibly and enjoy!
Naghavi gives you complete control over your gaming experience. Customize your account using deposit limits, loss limits, time limits, and self-exclusion tools.
Track your gaming activity in real time. Naghavi provides detailed reports on your time, spending, wins, and losses so you can stay informed.
Naghavi partners with professional gambling support organizations. We provide connections to confidential counseling, helplines, and treatment programs for those who need them.
Naghavi regularly provides responsible gaming education materials, tips, and resources. We believe an informed player is a safe player.
Naghavi's system automatically detects unusual gaming patterns. We proactively reach out to our players who may need support.
Naghavi enforces strict age verification and minor protection policies. Our platform is for adults only, and this is strictly enforced.
If you or someone you know needs help, Naghavi and our partner organizations are here to assist. All services are confidential and non-judgmental.
Our dedicated responsible gaming team is available 24/7. Contact us via live chat or email for help.
Gambling support helplines and counseling services are available in Bangladesh. Get confidential and free help.
Resources and support for family members dealing with a loved one's gambling problem.
Self-assessment tools, educational materials, and information about recovery programs.
Join Naghavi and enjoy a safe, informed, and fun gaming experience where your well-being always comes first.
Register securely LoginResponsible gaming means understanding and respecting your personal limits. Naghavi encourages you to regularly question yourself and assess your gaming habits.
If you struggle to answer these questions or find yourself breaking your own rules, it's time to take a break and assess your habits.
Naghavi is not just a gaming platform - we are a partner in your well-being. We are committed to:
Naghavi proudly partners with international responsible gaming organizations and follows industry best practices. We regularly review and update our policies and procedures to ensure your safety.
If you have any questions or concerns about responsible gaming, or if you need help, the Naghavi team is always here for you. We're here to listen, support, and connect you with the right resources.
For more information about responsible gaming or to access support, go to your account settings or contact our support team. We provide confidential, non-judgmental, and professional assistance.
Remember: Gaming should be fun and exciting, not stressful or problematic. At Naghavi, we want you to have a safe, responsible, and enjoyable experience. Play responsibly, stay safe, and have fun!
Thank you for reading this responsible gaming guide. Naghavi is committed to ensuring you play in a safe, fun, and responsible gaming environment. Your well-being is our highest priority.