Naghavi Privacy Policy

Your data security and privacy is our highest priority

Last updated: October 2026 | This privacy policy applies to all information collected on the Naghavi platform.

1. Introduction and Consent

Naghavi is deeply committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, store, and protect your personal data when you use the Naghavi platform. We always comply with applicable data protection laws and regulations to keep your information safe.

By using the Naghavi platform, you agree to the terms set out in this privacy policy. If you do not agree with this policy, please refrain from using Naghavi services. We reserve the right to update this privacy policy from time to time, and any changes will be posted on this page.

1.1 Our Commitment

Naghavi is committed to:

  • We will only collect the essential personal information necessary to provide our services
  • Protect your data with the highest security standards
  • Never sell or rent your information to third parties
  • Be transparent and honest about how we use your data
  • Give you the right to control your data

1.2 Applicable Laws and Regulations

Naghavi complies with international data protection laws, including the GDPR (General Data Protection Regulation) and other relevant local privacy legislation. We regularly review and update our data protection practices to maintain the highest standards.

2. Information Collection and Categories

Naghavi collects various types of information to provide you with a safe, personalized, and enhanced gaming experience. The information we collect can be divided into several categories.

2.1 Personal Identification Information

For account registration and verification, we collect the following information:

  • Full name and date of birth
  • Email address and phone number
  • Residential address and postal code
  • Nationality and identity document information
  • Username and password

2.2 Financial and Transaction Information

To process deposits and withdrawals, Naghavi collects:

  • Payment method details (Mobile Banking, bank account number)
  • Transaction history and amounts
  • Betting history and game activity
  • Account balance and bonus information

2.3 Technical and Usage Data

During your use of the platform, we automatically collect:

  • IP address and device identifiers
  • Browser type and operating system
  • Login times and session duration
  • Click patterns and navigation paths
  • Geolocation data

Important: Naghavi collects only the information that is legally required and necessary to provide our services. We do not collect excessive or irrelevant information.

Type of Information Purpose of Collection Retention Period
Identity Information KYC verification, account security As long as the account is active + 5 years
Financial information Payment processing, AML compliance 7 years after the transaction
Technical Data Security, fraud prevention 12 months
Gaming History Responsible gaming, dispute resolution 5 years

3. Information Use and Purposes

Naghavi uses your personal information only for legitimate and specific purposes. We never use your information in any way that violates our privacy policy or applicable law.

3.1 Primary Uses

We use your information for the following purposes:

  • To create and manage your Naghavi account
  • To verify identity and confirm age (18+ only)
  • To process deposits and withdrawals
  • To facilitate bet placement and gameplay
  • To provide bonuses and promotions
  • To provide customer support and assistance

3.2 Security and Compliance

Your data is used to maintain the security and integrity of the Naghavi platform:

  • Fraud detection and prevention
  • Anti-Money Laundering (AML) compliance
  • Monitor for suspicious activity
  • Account security and prevention of unauthorized access
  • Enforce responsible gaming policies

3.3 Improvement and Personalization

Naghavi analyzes data to improve your experience:

  • Improving platform performance and usability
  • Deliver personalized recommendations and content
  • New feature and game development
  • Market research and statistical analysis

3.4 Communication and Marketing

With your consent, we may contact you:

  • Account updates and important notifications
  • Promotions, bonuses, and special offers
  • New game and feature announcements
  • Surveys and feedback requests

Your preferences: You can opt out of marketing communications at any time in your account settings or by clicking the unsubscribe link in emails. Transactional and security-related communications will remain mandatory.

4. Data Security and Encryption

Naghavi uses industry-leading security technologies and practices to protect your personal and financial information. We understand that the security of your data is the foundation of your trust, and we take it very seriously.

4.1 Technical Security Measures

  • SSL/TLS Encryption: All data transmissions protected with 256-bit SSL encryption
  • Database Encryption: Sensitive information is encrypted at rest
  • Firewall Protection: Advanced firewall prevents unauthorized access
  • Secure Servers: Data stored in secure, regulated data centers
  • Regular Backups: Daily encrypted backups to prevent data loss

4.2 Administrative Security

Naghavi maintains strict administrative policies:

  • Limited employee access on a "need-to-know" basis only
  • Mandatory privacy training for all employees
  • Regular security audits and assessments
  • Incident response and data breach plans
  • Rigorous vetting of third-party providers

4.3 Your Role in Security

You also play an important role in keeping your account secure:

  • Use strong, unique passwords and change them regularly
  • Never share your login credentials
  • Report suspicious activity immediately
  • Avoid logging in on public Wi-Fi
  • Keep your device and software updated

5. Third-Party Sharing and Disclosure

Naghavi values your personal information and shares it with third parties only when necessary and with your consent. We never sell or rent your information.

5.1 Authorized Sharing

We may share your information in the following circumstances:

  • Payment Processors: To process deposits and withdrawals
  • Verification Services: For KYC and age verification
  • Game Providers: To provide gaming and betting services
  • Analytics Tools: To improve platform performance (anonymized data)
  • Legal authorities: To comply with legal obligations

5.2 Legal Disclosure

Naghavi may disclose your information if:

  • Required by law, regulations, or court order
  • To protect the rights and property of Naghavi or users
  • To investigate fraud, security issues, or technical problems
  • Required to protect public interest

5.3 Business Transfers

If Naghavi undergoes a merger, acquisition, or sale of assets, your personal information may be part of the transferred assets. In such an event, we will provide you with advance notice.

6. Cookies and Tracking Technologies

Naghavi uses cookies and similar tracking technologies to enhance your browsing experience and analyze platform performance. Cookies are small text files stored on your device when you visit the Naghavi website.

6.1 Types of Cookies

  • Essential Cookies: Essential for platform functionality, login, and security
  • Performance Cookies: Tracks website usage and performance
  • Functional Cookies: Remembers your preferences and settings
  • Targeting Cookies: Delivers relevant content and promotions

6.2 Managing Cookies

You can control and delete cookies through your browser settings. However, note that disabling cookies may prevent some features of the Naghavi platform from working properly. Essential cookies are always active to provide the service.

7. Your Privacy Rights

Naghavi respects your privacy rights and gives you control over your personal data. You have the following rights:

7.1 Right of Access

You have the right to know what information we hold about you. You can request a copy of your personal data at any time.

7.2 Right to Rectification

You can update any incorrect or outdated information in your account settings. For some information, you may need to contact Naghavi support for verification purposes.

7.3 Right to Erasure

You can request deletion of your account and personal data, subject to certain legal retention requirements. Naghavi may need to retain certain data for a specified period to comply with regulatory obligations.

7.4 Right to Restrict Processing

You can request restriction of processing of your personal data in certain circumstances, such as during a dispute over the accuracy of the information.

7.5 Right to Data Portability

You can receive your data in a structured, commonly used, and machine-readable format and transfer it to another service provider.

7.6 Right to Object

You can object to the processing of your data for specific purposes, such as direct marketing. You can opt out of marketing communications at any time.

7.7 How to Exercise Your Rights

To exercise any of these rights, you can:

  • Make changes directly in your account settings
  • Contact Naghavi customer support via email
  • Chat with us via Live Chat support

Naghavi will respond to your request within 30 days. In some cases, we may require additional information for verification purposes.

256-bit encryption

Naghavi uses bank-level SSL/TLS encryption to secure all your data transmissions. Your personal and financial information is always protected.

GDPR Compliance

We fully comply with the General Data Protection Regulation (GDPR) and other international privacy laws. Your data rights are fully protected.

No Data Sales

Naghavi never sells or rents your personal information to third parties. Your privacy is our highest priority and is not for sale.

Full control

Full control over your data. Access, update, or delete your information at any time. Customize privacy settings according to your preferences.

Regular Audits

Naghavi regularly conducts third-party security audits to verify our data protection standards. Transparency and accountability are our commitment.

Dedicated Support

Questions or concerns about privacy? Our dedicated data protection team is available 24/7. We are committed to protecting your privacy rights.

Your data is in safe hands

Join Naghavi and enjoy a secure, transparent gaming environment where your privacy is respected and protected.

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8. Children's Privacy

The Naghavi platform is only for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we learn that a child has provided us with personal information, we will immediately delete that information and close the account. If you believe a child has registered on Naghavi, please contact us immediately.

9. International Data Transfers

Naghavi is an international platform and your data may be stored and processed in various countries where our servers are located. We ensure that the same high standards of security and privacy are applied even when your data is transferred across borders. We use standard contractual clauses and other legal mechanisms for international data transfers.

10. Data Retention

Naghavi retains your personal information for as long as necessary to fulfill the purposes for which it was collected and to meet legal, regulatory, or accounting requirements. Typically, we retain information:

  • As long as your account remains active
  • 5–7 years after account closure for regulatory compliance
  • Technical logs retained for 12 months for security and fraud prevention

Once the retention period ends, we securely delete or anonymize your data so it can no longer identify you.

11. Changes and Updates

Naghavi may update this privacy policy from time to time to reflect new features, technologies, or legal requirements. We will post any material changes on this page and update the "last updated" date. In the case of significant changes, we will notify you via email or notification on the platform. We encourage you to check this page regularly for updates.

12. Contact and Questions

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your privacy rights, please contact the Naghavi Data Protection Team. We are committed to responding to all your inquiries and helping protect your privacy.

Data Protection Team: Our dedicated data protection officer and team are available 24/7 to assist with any privacy-related matters. Contact us via live chat, email, or phone.

Thank you for reading this Privacy Policy and trusting the Naghavi platform. Your privacy and data security are our highest priorities. We are committed to ensuring that your personal information remains safe, secure, and respected at all times.

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